Policies and Procedures

Form NameTypeDepartment
Cash Handling Policies (#2105)PolicyCashier's Office
Credit Card and Debit Card Security (#2110)PolicyCashier's Office
Expenditure Refund GuideProcedureCashier's Office
Financial Responsibility AgreementPolicyStudent Accounts Office
125 Percent Surcharge PolicyPolicyStudent Accounts Office
International ACH RulesPolicyStudent Accounts Office
Employee Tuition Exemption Benefit (#2209)PolicyStudent Accounts Office
Mercatus Tuition Exemption ProcedureProcedureStudent Accounts Office
Refund ProcedureProcedureStudent Accounts Office
Direct Deposit Guide ProcedureStudent Accounts Office
Payment Plan GuideProcedureStudent Accounts Office
Returned Item PenaltiesProcedureStudent Accounts Office
Authorized Aid Memo Guide for PatriotWebProcedureStudent Accounts Office
Choice ActProcedureStudent Accounts Office
Student Complaint ProceduresProcedureStudent Accounts Office
Third Party Tuition Assistance & Military ProceduresProcedureThird Party Billing Office