The Mason Student Services Center is the first stop and the central resource for information and solutions related to registration, enrollment, financial aid, billing, academic records and other student support services. A team of cross-trained Mason Student Services Center Representatives provide assistance to new and continuing students at all points of their academic career, in one convenient location, thus eliminating the need to visit multiple offices on campus.

Please visit the Mason Student Services Center for appointment and other service options. Walk-in services are unavailable at this time.

For questions about tuition charges, payment plans and other account info, you can also contact the Student Accounts Office directly. Be sure to review our website, including FAQs page, before contacting our office. These resources have information that can answer many of your inquiries, including questions regarding 1098-T forms.

Phone: (703) 993-2000
Fax: (703) 993-2460 (for Third Party Documents)
Email:, (for Third Party Inquiries)

We are currently experiencing a very high volume of inquiries. We will respond in the order it was received. We ask for your patience as it may take several days to receive a response.

If you need to contact another department, please click one of the links below for more information.

DepartmentCan Assist with
Financial AidLoans, Grants, Scholarships, Departmental Waivers/Grants
HousingHousing Charges, Damages and Early/Late Charges
Mason Card OfficeMeal Plan Charges, Bonus Funds, Mason Money
Office of Military ServicesVA Benefits, Post 9/11 GI Bill
RegistrarRegistration, Wait-Listed Classes, Domicile, VRRF Form
Student Health ServicesInternational Student Health Insurance Charges

About Us

Office Hours

Monday – Thursday: 9 am – 5 pm
Friday: 9:30 am – 5 pm


Fairfax: SUB I, Suite 1600

Contact Us

Phone: (703) 993-2484
Fax: (703) 993-2490